Personally Identifiable Information (PII)
As a general rule, Choice Mediation Colorado does not collect PII about you when you visit our website, unless you choose to provide such information to us. Submitting PII through this website is voluntary. When you conduct a transaction on our website, such as processing payment for services, we receive, collect and store any information you entered (except credit card numbers and personal or business financial information) on the CMC website. In addition, we collect the IP address used to connect your computer to the Internet, your login, email address, password, computer and connection information and purchase or payment history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect name, email, password, payment details (including the last 4 numbers on the credit card), comments, feedback, product reviews, recommendations and personal profile.
By providing this information, you are giving CMC your permission to use the information for the stated purpose. However, not providing certain information may result in Beyond Borders Mediation’s inability to provide you with the service you desire. If you choose to provide us with PII on the CMC website (www.ChoiceMeddiation.Co.com) through such methods as completing a web form, sending us an email or processing payment for services, we will use that information to help us provide you the information or service you have requested or to respond to your message. The information we may receive from you varies based on what you do when visiting our site.
Generally, the information requested by CMC will be used to comply with any applicable laws and regulations, to respond to your inquiry, or to provide you with the service you request, which includes scheduling service and payments through Lawpay, a third-party application.
Storage, Use and Disclosure of Information
Choice Mediation Colorado is hosted on the Wix.com platform. Payments are processed through Lawpay.com applications. Wix.com and Lawpay.com provide us with the online platform that allows us to process payments and sell our products and services to you. Your data may be stored through Wix.com and Lawpay.com data storage, databases and the general Wix.com and Lawpay.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and Lawpay.com and used by CMC adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our company, store applications and service providers.
Contacting you, Clients and Website Visitors
Choice Mediation Colorado may contact you via email, telephone, text messages and postal mail for the purpose of notifying you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, or as otherwise necessary to contact you to enforce our mediation and scheduling agreements, applicable state or national laws, and regarding any agreement we may have with you. Occasionally we may contact you through surveys or questionnaires to poll your opinions and to send updates about our company. The purpose of our contact will be clearly stated in our communications.
Many of our programs and websites allow you (a client for services and website user) to send us an email. We will use the information you provide to respond to your inquiry. We will only send you general information via email. You should be reminded that email may not necessarily be secure against interception. Therefore, we suggest that you do not send sensitive personal data (such as your Social Security Number or credit card information) through email. If your intended email communication is very sensitive or includes information such as your bank account or credit card, you should instead contact us directly through the contact information provided on our website (www.ChoiceMeddiation.Co.com). Electronic mail messages are not considered records and are deleted when no longer needed.
Automatically Collected Information
We collect and temporarily store certain information about your visit for use in site management and security purposes only. We collect and analyze this information because it helps us to better design our website to suit your needs.
We may also automatically collect information about the web content you view in the event of a known security or virus threat. This information includes: the Internet domain from which you access our website (for example, “xcompany.com”); the IP address (a unique number for each computer connected to the Internet) from which you access our website; the type of browser (i.e., Firefox, Internet Explorer, Chrome, Safari) used to access our site; the operating system (i.e., Windows, MacOS, Unix) used to access our site; the date and time you access our site; the Universal Resource Locator (URL) addresses of the pages you visit; your username if it was used to log in to the website; and, the URL of the forwarding site from which you visited.
We may share the above information exclusively with named representatives on a “need-to-know” basis for the performance of their duties and to quickly process your request or transaction. This information is only used to help us make our site more useful for you and to process the service and information you requested.
Third-Party Websites and Applications
Choice Mediation Colorado uses third party applications, such as Lawpay.com, for payment processing. CMC may use now or in the future social media websites and other kinds of third-party websites. Proper notice will be displayed on our website as the occasion arises. Social media websites are intended to engage with members of the public. CMC may also use web measurement and customization technologies to measure the number of visitors to our website and its various sections to help make our website more useful to visitors.
CMC does not use third-party websites to solicit and collect PII from individuals. Any PII passively collected (i.e., not solicited) by a third-party website will not be transmitted or stored by Beyond Borders Mediation. No PII will be disclosed, sold or transferred to any other entity unless required for law enforcement purposes or by statute.
Information Collected for Tracking and Customization (Cookies)
CMC uses service providers, such as Lawpay.com for processing payments for service. Service providers, as posted on our website, are companies that help us with various aspects of our business, such as site operations, services, applications, advertisements and tools. These service providers may also place cookies on your device via our services (third party cookies). They may also collect information that helps them identify your device, such as an IP address or other unique device identifiers.
Beyond Borders Mediation is committed to our own security and that of our clients and visitors. As such, we take precautions to maintain the security, confidentiality and integrity of the information we collect at this site. Such measures include security software and authorized access controls designed to limit access to the information to the extent necessary to accomplish our business. We also employ various security technologies to protect the information stored on our systems. We periodically test and update our security software to ensure that they remain operational and effective.
Visiting Other Websites
Our website may contain links to agencies, private organizations and some commercial entities. These websites are not within our control and may not follow the same privacy, security or accessibility policies. Once you link to another site, you are subject to the policies of that site.
Choice Mediation, 12605 E. Euclid Dr #208, Centennial, Colorado 80111
Last Updated: October 17, 2020 | CM/BBM | RHF